AI chatbot for ecommerce:
sell more without growing your team
Turn visits into sales and take the load off customer support with an AI system connected to your shop, your catalogue and your real data.
Request a free auditSound familiar? 🤔
The product and the marketing are usually fine. What needs work is the sales channel, and that is where AI makes the difference.
Turn your online shop into a channel that sells around the clock
We put in place an AI system that:
- Answers your customers in real time
- Recommends the right products
- Wins back sales you are currently losing
- Lightens your team's workload
All of it connected to your online shop, rather than bolted on from outside.
A chatbot wired into the way your business runs
The AI is integrated with all your systems:
The result: accurate answers tailored to each customer.
More revenue, less effort
Higher conversion
80% of customers answered automatically
Abandoned baskets recovered
Growth without extra staff
What exactly can it do? 🙋♂️
Here are some real examples:
- “What size would you recommend?” → answered automatically
- “When will my order arrive?” → no human needed
- Product recommendations in real time
- Automatic recovery of abandoned baskets
- 24/7 customer service at no extra cost
What we deliver is results, with the technology behind them
Trained on your catalogue and your policies
Working inside the tools you already use
Nothing extra for your team to manage
A solution built for your business.
Want to know how much your conversion rate could improve?
We run a free audit of your online shop and pinpoint where you are losing sales.
Request a free auditThis is for you if: 👇
- You run an online shop with a decent volume of traffic
- Your customer service team is stretched
- You are investing in marketing but not converting enough
- You want to grow without pushing up costs
Optimising your online shop is closer than you think
You don't need more traffic. You need to get more out of the traffic you already have.
Request your free audit and we'll show you how.
Ecommerce chatbot: what it does and what it connects to
An AI-powered ecommerce chatbot answers using your shop's own data: which size to choose according to the size guide, whether an item is in stock, when an order will arrive or how to return something. To do that it has to be connected to your platform, your catalogue and your order system, and that integration is most of the work.
- Platforms: Shopify, WooCommerce, PrestaShop, Magento and VTEX
- Channels: website, WhatsApp Business, Instagram and email
- Data: catalogue, stock, orders, returns and CRM
- Languages: it replies in the customer's language
How we get it up and running
Audit
We look at your customer service enquiries, abandoned baskets and product pages to see where sales are being lost.
Certified company
We bring you proposals from companies in our network with experience on your platform.
Integration
Connection to your catalogue, orders and CRM, and training on your delivery and returns policies.
Launch and fine-tuning
Conversions, handovers to staff and unanswered questions are tracked so the assistant keeps getting better.
How much does an AI chatbot for ecommerce cost?
It depends on how many things it has to do and how many systems it connects to. These are indicative ranges for the European market; you get the exact figure with your quote.
| Level | What it includes | Development | Running and maintenance |
|---|---|---|---|
| Basic | FAQs, delivery, returns and order status | €3,000–8,000 | €100–500/month |
| Connected | Catalogue, stock, CRM and multiple channels | €8,000–20,000 | €500–2,000/month |
| Advanced | Personalised recommendations, basket recovery and agents that handle returns | €20,000–50,000 | from €2,000/month |
Indicative market ranges. The fixed price is set by the selected company in its proposal.
Frequently asked questions about ecommerce chatbots
Which ecommerce platforms does the chatbot integrate with?
With the most common platforms in Europe: Shopify, WooCommerce, PrestaShop, Magento (Adobe Commerce) and VTEX, as well as custom-built shops with an API. The integration gives it access to the catalogue, stock levels and order status.
How long does it take to get up and running?
A chatbot connected to the catalogue and orders is usually live within four to eight weeks. If it also has to recommend products based on each customer's history, or work across several languages and channels, allow two to three months.
Can it be used on WhatsApp and Instagram?
Yes. The same assistant can handle conversations on your website, WhatsApp Business, Instagram and email, with the same knowledge and the same customer history on every channel.
What happens when the chatbot can't answer?
It hands the conversation over to someone on your team with the full context, so the customer doesn't have to repeat anything. Which cases get passed on is decided at the design stage: returns with a problem, complaints or large orders, for example.
Does the customer know they are talking to an AI?
They have to. The EU AI Act requires people to be told they are interacting with an AI system, and we build that into the design from the start. More detail in AI Act compliance.
Experts in AI solutions for businesses
From a network of more than 150 certified technology companies, Yeeply finds the one that best fits your project and supervises the build from start to finish. Large corporations, SMEs and startups already work with us this way.