{"id":13064,"date":"2021-09-13T09:00:55","date_gmt":"2021-09-13T07:00:55","guid":{"rendered":"https:\/\/yeeply.com\/en\/?p=13064"},"modified":"2023-12-11T10:47:26","modified_gmt":"2023-12-11T08:47:26","slug":"b2b-e-commerce-trends-and-impact-on-business","status":"publish","type":"post","link":"https:\/\/yeeply.com\/en\/blog\/trends-skills\/b2b-e-commerce-trends-and-impact-on-business\/","title":{"rendered":"B2B e-commerce trends and their impact on business"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The pandemic has triggered an accelerated digital transformation worldwide. It is estimated that <\/span><b>more than 15 million users have taken up online shopping<\/b><span style=\"font-weight: 400;\">. This has led to all types of e-commerce and sectors, including B2B, joining the online shopping circuit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The advantages of e-commerce are no longer only offered to the end consumer, <\/span><b>companies of all types can benefit from the advantages<\/b><span style=\"font-weight: 400;\"> of merging their B2B model with the advantages of an online shop.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><div class=\"bt-proyecto\"><a href=\"https:\/\/yeeply.com\/en\/digital-transformation\/?rel=EN-BP-proyecto-transformacion#publish-project\" target=\"_blank\" rel=\"noopener noreferrer\">FIND THE BEST TEAM FOR YOUR DIGITAL TRANSFORMATION<\/a><\/div><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Index\u00a0<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#def\"><span style=\"font-weight: 400;\">What is B2B ecommerce?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#purpose\"><span style=\"font-weight: 400;\">What purpose does B2B ecommerce serve?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#trends\"><span style=\"font-weight: 400;\">New B2B ecommerce trends<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#tips\"><span style=\"font-weight: 400;\">B2B marketing tips<\/span><\/a><\/li>\n<\/ul>\n<h2><span id=\"def\" style=\"font-weight: 400;\">What is B2B ecommerce?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">B2B, or Business to Business, is the buying and <\/span><b>selling that takes place between businesses<\/b><span style=\"font-weight: 400;\">. For example, between manufacturers and distributors or between distributors and retailers. In other words, the entire chain of transactions that take place before the purchase by the end customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Online sales have been growing steadily in recent years and this change is affecting, among other sectors, B2B, which is <\/span><b>undergoing a profound reshaping.<\/b><span style=\"font-weight: 400;\"> The combination of ecommerce and B2B has become a fusion capable of reaching more customers, generating more orders and doing so in a much more attractive and efficient way.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B2B stands for <\/span><b>business-to-business<\/b><span style=\"font-weight: 400;\">. In contrast, in the B2C model, the potential customer is the end consumer.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Other differences between B2B and B2C e-commerce include:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Customer-specific prices<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">B2C shops offer a standard retail price for each product.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In contrast, B2B companies usually reach price agreements with their customers through negotiation or by applying volume discounts, for example.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">?\u00a0 <\/span><span style=\"font-weight: 400;\">You may be interested in: <\/span><a href=\"https:\/\/yeeply.com\/en\/blog\/e-commerce-chatbots-increase-sales-conversions-retention\/\"><i><span style=\"font-weight: 400;\">E-commerce Chatbots: 5 Ways to Increase Sales, Conversions &amp; Retention<\/span><\/i><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">Individual buyers vs. customer decision-making units (DMU)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Consumers decide alone about their purchases, whereas <\/span><b>professional B2B purchases are much more complex<\/b><span style=\"font-weight: 400;\"> and therefore use purchasing platforms composed of several people who, based on different data and information, make decisions about their company&#8217;s purchases.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Product search functionality<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While consumers search eCommerce by brand name or item description, <\/span><b>B2B buyers search using ID numbers to ensure they get the right item<\/b><span style=\"font-weight: 400;\">, as there may only be one exact piece that fits your needs.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Available products<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">B2C shops offer standard products found in a catalog, while B2B shops, although they may also have a catalog, <\/span><b>offer more complex products on demand<\/b><span style=\"font-weight: 400;\">, which are tailored to the needs of each company.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Topology:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">B2C uses the traditional internet network, where the end-user connects and the seller is behind a firewall, either directly connected or via ISP.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The B2B model <\/span><b>uses the traditional internet or private network<\/b><span style=\"font-weight: 400;\"> with trusted business partners. The private network can be a VPN network using the internet infrastructure.<\/span><\/p>\n<figure id=\"attachment_13068\" aria-describedby=\"caption-attachment-13068\" style=\"width: 640px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-13068 size-full\" src=\"https:\/\/yeeply.com\/en\/wp-content\/uploads\/2021\/08\/containers.jpg\" alt=\"Containers\" width=\"640\" height=\"376\" srcset=\"https:\/\/yeeply.com\/en\/wp-content\/uploads\/2021\/08\/containers.jpg 640w, https:\/\/yeeply.com\/en\/wp-content\/uploads\/2021\/08\/containers-300x176.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-13068\" class=\"wp-caption-text\">Containers. Source: <a href=\"https:\/\/www.pexels.com\/it-it\/@pixabay\">Pexels<\/a><\/figcaption><\/figure>\n<h2><span id=\"purpose\" style=\"font-weight: 400;\">What purpose does B2B eCommerce serve?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It means conducting <\/span><b>business transactions more quickly<\/b><span style=\"font-weight: 400;\"> and securely. This helps to increase the number of transactions and therefore contributes to faster growth. B2B helps business activity to lower management costs and thus allows for higher profit margins.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Companies that identify with a B2B service <\/span><b>accept that they have a smaller number of potential customers<\/b><span style=\"font-weight: 400;\">, but in return, they can customise their product more, as well as the marketing strategies used to market it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is common, therefore, for <\/span><b>companies to maintain loyalty relationships<\/b><span style=\"font-weight: 400;\">, retaining suppliers over time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When it comes to attracting new customers, they also use multiple online platforms to establish new business relationships, such as business exchanges by geographic area or industry sector.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Creating an eCommerce<br \/>\nOnline sales trendsThe <strong>main advantages of B2B e-commerce<\/strong> are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It allows you to capture more business opportunities.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increases sales for B2B businesses.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduces costs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer feedback for continuous improvement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easier to reach new markets.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Allows to centralise data through a B2B e-commerce integrated to the ERP.<\/span><\/li>\n<\/ul>\n<h2><span id=\"trends\" style=\"font-weight: 400;\">New B2B eCommerce trends<\/span><\/h2>\n<p><b>EDI<\/b><span style=\"font-weight: 400;\">, or <\/span><b>electronic data interchange<\/b><span style=\"font-weight: 400;\">, allows companies to exchange information using a standardised language. It facilitates effective coordination between companies to place recurring orders and handles them more efficiently than an online shop could.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">EDI is, therefore, best suited for high-volume order processing.\u00a0<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In contrast, an online shop is a much more efficient sales channel for purchases that do not need to be fully automated. Thanks to product catalogs, they are <\/span><b>very efficient for promoting new products<\/b><span style=\"font-weight: 400;\"> and opening up new cross-selling and up-selling options. It minimises the costs of the ordering process, through automation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then there is integrated e-commerce that uses your company&#8217;s logic and data from your <\/span><b>ERP<\/b><span style=\"font-weight: 400;\"> (and optional additional systems) to power your online shop, offering advantages such as reduced human error in order processing, automatic product catalogue updates or an integrated online shop software, thanks to linking to your ERP system.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Related article: <\/span><i><span style=\"font-weight: 400;\">7 eCommerce Trends to Create a Successful Website<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Allow your B2B customers to manage their business accounts themselves, <\/span><b>set up multiple functions and specific permissions<\/b><span style=\"font-weight: 400;\">, track quotes or view detailed order history. This shopping experience, similar to conventional online shopping, is more satisfying and helps to build loyalty and sustain business growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Within the four common B2B models we have:<\/span><\/p>\n<p><b>Buy-side, (e-procurement)<\/b><span style=\"font-weight: 400;\">: are e-commerce transactions between a purchasing organisation and its suppliers. Pre-negotiation agreements are often used.<\/span><\/p>\n<p><b>Sell-side (e-catalog)<\/b><span style=\"font-weight: 400;\">: These are commercial transactions between an organisation acting as a supplier and its customers. The supplier sets out how buyers are to place orders and they are often similar to an online shop where customers can directly view products and place orders.<\/span><\/p>\n<p><b>E-Marketplaces<\/b><span style=\"font-weight: 400;\">: Besides being an <\/span><a href=\"https:\/\/yeeply.com\/en\/blog\/how-to-create-an-online-shop\/\"><span style=\"font-weight: 400;\">online shop<\/span><\/a><span style=\"font-weight: 400;\">, it enables the establishment of business between the companies involved, due to the fact that it uses a type of B2B and B2C e-commerce, networks of users\/buyers using links, reverse links and exchanges.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>Trading Partner Agreements<\/b><span style=\"font-weight: 400;\">: is based on business-to-business automation processes.<\/span><\/p>\n<figure id=\"attachment_13070\" aria-describedby=\"caption-attachment-13070\" style=\"width: 640px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-13070 size-full\" src=\"https:\/\/yeeply.com\/en\/wp-content\/uploads\/2021\/08\/buying_online.jpg\" alt=\"Buy online\" width=\"640\" height=\"427\" srcset=\"https:\/\/yeeply.com\/en\/wp-content\/uploads\/2021\/08\/buying_online.jpg 640w, https:\/\/yeeply.com\/en\/wp-content\/uploads\/2021\/08\/buying_online-300x200.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-13070\" class=\"wp-caption-text\">Buy online. Source: <a href=\"https:\/\/unsplash.com\/@pickawood\">Unsplash<\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Some eCommerce trends in 2021:<\/span><\/p>\n<ol>\n<li><b> API-Based Digital Commerce and Composable Commerce:<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Use interchangeable solutions and applications and merge different elements to produce a service that meets the specific needs of your customers. APIs (application program interface) integrate the various solutions to create an optimised and highly customised trading experience.\u00a0<\/span><\/p>\n<ol start=\"2\">\n<li><b> Modelling B2B eCommerce on B2C eCommerce:\u00a0<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">B2C e-commerce is so developed that it makes sense to adopt the same channels used in B2C to B2B buyers. After all, a B2B customer is also a customer seeking to buy, so it incorporates typical B2C functionalities such as product recommendations, which on the one hand improves cross-selling and on the other hand provides a much more attractive shopping experience.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Fintech as a Service:\u00a0<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Enable B2B to offer the payment and payment methods preferred by customers and suppliers worldwide through single API integration.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Best-of-breed solutions include fraud protection or multi-currency support.\u00a0<\/span><\/p>\n<ol start=\"4\">\n<li><b> Immersive Commerce:\u00a0<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">It uses technologies such as augmented reality (AR), virtual reality (VR), and 360-degree product images to enhance the customer experience and help customers make better purchasing decisions.<\/span><\/p>\n<ol start=\"5\">\n<li><b> B2B Enterprise Marketplaces:\u00a0<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Approximately 87% of B2B buyers buy from these Marketplaces. These are customers who are really interested in buying, to whom we can easily provide our catalog of services and manage the orders placed in a very efficient and fast way.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u270f\ufe0f\u00a0 Recommended article: <\/span><a href=\"https:\/\/yeeply.com\/en\/blog\/blockchain-impact-marketing-world\/\"><i><span style=\"font-weight: 400;\">Blockchain\u2019s Possible Impact on Marketing<\/span><\/i><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"tips\" style=\"font-weight: 400;\">B2B marketing tips<\/span><\/h2>\n<ol>\n<li><b>Constant marketing efforts\u00a0<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">It will allow us to stay connected to our audience. Marketing is essential when it comes to launching a brand and generating interest.<\/span><\/p>\n<ol start=\"2\">\n<li><b> Improving communication between marketing and sales<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Fluid communication between them is very important in order to implement sales and marketing strategies that are much more effective. It is not enough to launch generic advertisements to create brand awareness.<\/span><\/p>\n<ol start=\"3\">\n<li><b> Identifying more profitable customers\u00a0<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We often find that medium-sized companies tend to be the best customers. They are often in the process of growing, which means they are willing to spend more on products and services to enable them to do so.\u00a0<\/span><\/p>\n<ol start=\"4\">\n<li><b>Measuring ROI<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">It allows us to measure the success of our marketing campaigns, review analytics and then optimise and refine your strategy.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Conclusion<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In summary, B2B e-commerce is certainly a business sector that should not be neglected. For every B2B company, it is <\/span><b>worth considering selling its own products and services via B2B platforms<\/b><span style=\"font-weight: 400;\"> in addition to traditional sales channels.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, there are some aspects to take into account, which we have summarised in the article.\u00a0 In this way, <\/span><b>your company can benefit from all the above-mentioned advantages<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you do not yet have a suitable e-commerce platform or do not know any external B2B e-commerce for your products or services, do not hesitate to <\/span><a href=\"https:\/\/yeeply.com\/en\/?rel=EN-LNK#publish-project\"><span style=\"font-weight: 400;\">tell us what you need<\/span><\/a><span style=\"font-weight: 400;\"> and we will be happy to help you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><p><a href=\"https:\/\/yeeply.com\/en\/digital-transformation\/?rel=EN-BP-proyecto-transformacion#publish-project\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/yeeply.com\/en\/wp-content\/uploads\/2020\/07\/EN-CTA-Banner-Digital-Transformation.png\" alt=\"Digital Transformation Project\" \/><\/a><\/p><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The pandemic has triggered an accelerated digital transformation worldwide. It is estimated that more than 15 million users have taken up online shopping. This has &#8230;<\/p>\n","protected":false},"author":2,"featured_media":13069,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[498],"tags":[],"class_list":["post-13064","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trends-skills"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ECommerce B2B: Trends and their importance for companies<\/title>\n<meta name=\"description\" content=\"The advantages of b2b eCommerce make it an increasingly important factor for companies. 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